Melissa Graduates Congratulations

Melissa has just received her SQA Certificate for completing :

Certificate of work readiness : SQA
Introduction to the Hospitality Industry

Melissa gained a lot of confidence working with and serving customers. She flourished in her role and picked up skills around good food hygiene and food prep. Melissa also helped prepare the upstairs hall for events and took part in an open day where she socialised with customers and helped serve cakes. Melissa helped host disco’s and set up the buffet.

Melissa also received high praise indeed from her work supervisor see below,

Our trainee Melissa got very good feedback from her work supervisor today – “Melissa done so well today. I especially noticed how she spoke up clearly, politely and made a point of making eye contact with the customers she served. I’ve noticed in the past that talking in front of people she is unfamiliar with made her uncomfortable, but today she came across so confident.
She is a great example to future trainees”.
Well done Melissa!

The course included the following

Introduction to the Hospitality Industry
Customer Service in the Hospitality Industry
Serving Food and Drink
Basic Food Preparation and Cooking
Using Kitchen Equipment
Domestic Services
Food Safety in Catering
Planning and Working at Events


And of course there’s nothing like a party to celebrate such greatness so here are the pics to prove it !!!


So all that’s left to say is a huge congratulations to Melissa for her hard work and inspiration to us all.

Well done !